By default, all MediaSilo emails are sent from firstname.lastname@example.org. If you have an SMTP email server option and would like to create a forwarding email that will allow these notifications to come from your server, this customization is available to the account's Administrators.
To set this up:
Choose Administration from the upper right drop down
On the top navigation bar, select the Settings icon
Under Email Server Setup check "User custom mail server"
Enter your email server information
NOTE: As of now, this customization is only available with an SMTP outgoing server (not IMAP). For more information on configuring your account, consult this helpful list from Arclab.